Mactan-Cebu International Airport Implements TRAZE Contact Tracing App

As we slowly adapt to the “new normal” setup, several sectors have come up with initiatives to revive our declining economic situation. We have improved our testing processes, eased our border controls, and opened our ports and airports.

GMR MEGAWIDE Cebu Airport Corporation (GMCAC) joins the Department of Transportation (DOTr) and the Mactan-Cebu International Airport Authority (MCIAA) in the implementation and usage of the newest contact tracing app, Traze.

“We fully support this great initiative by the government that ensures the safety of the passengers and the entire airport community through automated contact tracing. This also enhances the efficiency of contact tracing at the airport as it reduces the previous manual process,” said Andrew Harrison, GMCAC Chief Executive Advisor.


TRAZE is a nationwide and unified contact tracing app that automates manual contact tracing by using QR code scanning. Say goodbye to tracing processes done in days! With just a few minutes, this new app streamlines the entire contact tracing system.

The TRAZE Contact Tracing App is developed by Cosmotech Philippines. The pilot testing began last October 28, 2020 at the Mactan-Cebu International Airport, Ninoy Aquino International Airport, Clark International Airport, and Davao International Airport.

The implementation of the Traze app follows the direction of DOTr Secretary Arthur P. Tugade to strengthen the government’s efforts against COVID-19 through intensive contact tracing especially in public transportation hubs.

Atty. Steve Dicdican, MCIAA General Manager and CEO, welcomes this automated contact tracing system to reassure passengers that the government is doing their part in helping contain COVID-19. The Traze app will definitely help speed up the departure and arrival processes as it seeks to correct the inaccurate manual processes in our airports.

How to Use Traze

To use Traze, the user needs to download the app and create an account. Passengers scan the QR codes located at designated points in the terminals before being allowed to enter the airport. Passengers without smartphones can approach the Malasakit Helpdesks located at Terminal 1 Departure Grand Lobby and Terminal 2 Arrivals.

How Traze Works

An in-app notification will be sent to all who may have come in contact with an identified COVID-19 positive patient so that they can observe precautions and start self-isolation if symptoms occur to protect their families and loved ones.


Each individual, establishment, transportation, barangay will be assigned a unique TRAZE ID which will be used for the contact tracing.


Traze highly respects our privacy, which is why the app doesn’t store any of our data on the cloud permanently. Our Traze History will be deleted every 30 days.


Traze never tracks our location. The app does not require bluetooth to get data from us.


We don’t need fast data or wifi to use Traze. It works even when offline, but we only need to go online to update our Traze History.

Where to Download Traze

Starting November 28, 2020, ALL PASSENGERS will be required to download and to register on the Traze app in order to be permitted entry into the terminal.

Dowload the App:

Frequently Asked Questions:

If you have questions or need any clarification, feel free to leave a comment or message via e-mail. If you like this article and want to see or know more about my other trips and tips, follow me on InstagramFacebook, and Twitter. Stay safe and observe proper health protocols!

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6 Comments Add yours

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